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Frequently Asked Questions

 Frequently Asked Questions
Please find the answers to frequently asked questions below. To learn more about Jeetle please also visit how to play.

Q. What is a reverse auction?
Q. Facing any problem on IE to access website?
Q. How much does it cost to join JeetLe?
Q. Who is running JeetLe?
Q. How old do I have to be to join JeetLe?
Q. What is my Username?
Q. Exactly how do JeetLe work?
Q. Show me an example of how reverse auctions work?
Q. How can I place a bid in an auction?
Q. Can I place more than one bid?
Q. Can I take part in more than one JeetLe at the same time?
Q. What is a lowest unique bid?

Q. Can I purchase the products on offer from JeetLe instead of participating in an auction?
Q. How many items are available for each auction?
Q. How many bids are there in an auction?
Q. When does an auction end?
Q. How do I pay for a bid?
Q. How do I know if my bid was successfully received?
Q. What is the Bid ID code?
Q. How can I bid using my mobile phone?
Q. How much does it cost to bid via my mobile?
Q. Do I get charged every time my bid status is updated?
Q. Can I check the status of my bids in real time on the site?
Q. Are there instructions showing me how to bid by mobile?
Q. How do I know if I have won the auction?
Q. How do I know if I have not won the auction?
Q. If I am under 18, can I enter an auction?
Q. How do you check if I am the winner or even the person who entered the winning bid?
Q. Where can I see the results of a JeetLe auction?
Q. How can I view my existing and previous auction bids?
Q. What happens if there are no unique bids?
Q. What is an auction entry fee?
Q. When do I have to pay an entry fee?
Q. What payment methods can I use on JeetLe?
Q. What are the cancellation terms? Can I get a refund on my auction entry fee?
Q. How do I know if my payment was processed successfully?
Q. How much will the postage and packing be to receive items I win?
Q. Can JeetLe ship internationally?
Q. If I decide I do not want the item, can I return it and get a refund of my entry fees?
Q. What do I do if my product is faulty?
Q. Can JeetLe repair or replace faulty items?
Q. Where can I view the site terms and conditions?
Q. Is my personal information confidential?
Q. Is it safe to use a credit/debit card on the site?
Q. What happens if I have forgotten my password?
Q. When I login, the page keeps on resetting itself without login happening. What?s going wrong?
Q. What are Bid Points?
Q. How else can I earn Bid Points?
Q. How can I spend Bid Points?
Q. Can I bid with Bid Points?
Q. Can I exchange Bid Points for cash?
Q. How can I contact JeetLe?
Q. What can I do if I have a problem with my account?

Q. What is a reverse auction?
A. A reverse auction is an auction with a twist, where people can win goods such as cars, consumer electronics and holidays by bidding just paise! A Reverse Auction is a skill-based prize competition. The aim of the competition is to outwit fellow bidders by placing what they think will be the lowest unique bid, that's the lowest bid in paisa that no one else places when the auction closes.
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Q. Facing any problem on IE to access website ?
A. If you are facing any problem on IE to access website then follow below steps:
1. Go internet options menu > Security > Security level for this zone. Make it medium level 2. Click on custom level enable all required setting like JavaScript, ActiveX Control etc
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Q. How much does it cost to join JeetLe?
A. It costs nothing to sign up and become a registered JeetLe user. However, you may be required to pay an entry fee to place bids in the site auctions.
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Q. Who is running JeetLe?
A. JeetLe is run by J9 Ventures, a India registred company.
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Q. How old do I have to be to join JeetLe?
A. Users have to be 18 years or over to participate in auctions. Winners will have to produce proof of their age as part of the verification process.
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Q. How do I register with JeetLe?
A. Users can register by clicking on the "Register" link that appears on the site.
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Q. What is my Username?
A. This is unique identification that you choose when registering on JeetLe. This protects your privacy and helps you to easily identify yourself on the JeetLe site.
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Q. Exactly how do JeetLe work?
A. Registered users place bids on selected items offered by JeetLe Reverse Auction through a sealed bid process. Bidders pay an auction entry fee to place their bids in the auction. Their aim is to place the lowest unique bid, that is the lowest unique bid in Rupees that no one else will place. Users are notified of the status of their bid after the bid is submitted by email and on-screen. If the status of a user's bid changes throughout the auction (eg a unique bid is matched and becomes no longer unique) then the user is notified by email.Every auction is limited to a specified number of bids (e.g. maximum 150) or a time limit (eg 29th June, 2010). As soon as that limit is reached, the auction automatically closes. After the auction has closed, the winner is the user who has placed the lowest unique bid
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Q. Show me an example of how reverse auctions work?
A. For Example A Reverse Auction Might Have The Following Characteristics

Auction Product: Plasma TV
Auction Closing Date: 31st August 2008
Entry Fee: 1.50

Auction Product: Nokia N97
Auction Closing Date: 31st August 2008
Entry Fee: Rs. 5

Assuming that the following bids (in pence) are received:

Bid 1: 0.23 Not Unique
Bid 2: 0.23 Not Unique
Bid 3: 1.12 Not Unique
Bid 4: 1.12 Not Unique
Bid 6: 0.45 Lowest Unique Bid
Bid 7: 1.25 Not Unique
Bid 8: 1.25 Not Unique
Bid 9: 1.20  Unique But Not The Lowest

Then the bidder that placed a bid of Rs. 0.45 would win the auction, as their winning bid of Rs. 0.45 is the lowest unique bid that has been placed. Although Rs. 1.20 is a unique bid, it is not the lowest, as Rs. 0.45 is also unique and it is a lower bid in value. Auction bid status changes regularly throughout the game. You may start out having a unique but not the lowest but it could become the lowest unique bid. Or you could have a unique bid but it could be matched and be no longer unique.
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Q. How can I place a bid in an auction?
A. Easy. Simply login, then check your amount balance in “My Account” box. If you do not have sufficient balance, click on “Buy Bids” to deposit amount. If you have sufficient balance click on the auction you would like to enter, and click on “Bid Now” to place your bid(s).
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Q. Can I place more than one bid?
A. You can place as many bids as you like, unless there is a stated maximum number of bids for each auction. However, please remember that an entry fee may be charged for each bid that is placed.
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Q. Can I take part in more than one JeetLe at the same time?
A. Registered users can take part in as many auctions as they like.
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Q. What is a lowest unique bid?
A. This is the lowest bid amount entered in the auction that has not been placed by more than one person. For example, if bidders A, B and C place a bid of Rs. 1.25, bidder D places a bid of Rs. 2.15, and bidder E places a bid of Rs. 1.45, although Rs. 1.45 is not the lowest bid in the auction (Rs. 1.25 is lower), Rs. 1.45 is the lowest unique bid placed in this auction. Similarly although Rs. 2.15 is a unique bid, Rs. 1.45 is lower AND unique, therefore Rs. 1.45 is the lowest unique bid.
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Q. Can I purchase the products on offer from JeetLe instead of participating in an auction?
A. No. Items auctioned on the site are competition prizes and not for sale.
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Q. How many items are available for each auction?
A. Usually, one item is placed for auction. However, JeetLe may decide in the future to place multiple items in the same auction.
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Q. How many bids are there in an auction?
A. This varies from auction to auction. The auctions are either limited by bid numbers (eg 1000) or by time/date. In a bid limited auction, the maximum number of bids that will be accepted for each auction is clearly stated in the auction description pages and the auction will close once this limit has been reached. In a time-limited auction, a closing day, date and time will be clearly specified and the auction will close on the published deadline.
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Q. When does an auction end?
A. An auction automatically ends when the maximum number of bids or when a specified closing day, date and time has been reached.
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Q. How do I pay for a bid?
A. Click on “Buy Bids” or follow the instructions in the bid process and it will take you to a secure payment page. You can pay debit / credit card
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Q. How do I know if my bid was successfully received?
A. JeetLe Reverse Auction will send you an e-mail and users also receive an instant notification on-screen once the bids are submitted, including details of the bid, unique Bd ID and real-time status
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Q. What is the Bid ID code?
A. The Bid ID code is a unique number allocated to each successful bid. This enables you to reference the auction in the "My Account" section, as well as checking to see if you are a winner when the results are published. Your Bid ID code will be sent to you in your bid confirmation email and (for online users) shown on screen. Mobile bidders do not receive a Bid ID code.
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Q. How much does it cost to bid via my mobile?
A. Bid via mobile is presently not allowed. We will soon launch Bid via mobile.
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Q. Do I get charged every time my bid status is updated?
A. No. You will only be charged for each seperate bid you make and only on the first time that bid is entered. If you bid 10p, and the status changes 10 times, you will only be charged once for the bid. So if you place 10 different bids, you will only be charged for those 10 bids. All bid status updates, either via email or via SMS are free of change.
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Q. Can I check the status of my bids in real time on the site?
A. Yes. Click on "Active Bids" under the “My Account” box, and you will see a list of your active bids (if any). To update the bid status in real time, click the "Refresh" button at the bottom of the page
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Q. Are there instructions showing me how to bid by mobile?
A.
Bid via mobile is presently not allowed. We will soon launch Bid via mobile.
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Q. How do I know if I have won the auction?
A. JeetLe will send you an e-mail or text informing you that you have won the auction. Once confirmed and verified as the winner, your name may also appear on the results pages as the winner of the auction.
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Q. How do I know if I have not won the auction?
A. After an auction closes, you can check the latest auction status, including recent winners, by visiting the JeetLe Reverse Auction site and clicking the "Winners" menu button
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Q. If I place the winning lowest unique bid, do I have to pay the winning bid amount?
A. Yes.
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Q. If I am under 18, can I enter an auction?
A. No. The minimum age for entering the reverse auction competition is 18. Winning bidders are asked to provide proof of age. If under 18, your bids will be voided and no refunds of entry fees will be given. In the case of a winning bid placed by an Under 18, then the bids from that bidder will be voided and the auction prize will be offered to the next lowest unique bid.
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Q. How do you check if I am the winner or even the person who entered the winning bid?
A. Our customer support team go through a comprehensive verification and security process for winners, to ensure that the auction has been won fairly and allocated to the correct user.
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Q. What happens if there are no unique bids?
A. If there are no unique bids then the winner is determined by the lowest bid where two bids have been placed and the then by whoever bid first. If there is not a bid price with two bids placed then it will be from the lowest bid with three bids placed and so on until a winner is found.
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Q. What is an auction entry fee?
A. This is an administration fee charged for each bid placed in a JeetLe auction.
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Q. When do I have to pay an entry fee?
A. You pay the one-off fee when placing the bid.
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Q. What payment methods can I use on JeetLe?
A. You can use all major credit and debit cards
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Q. What are the cancellation terms? Can I get a refund on my auction entry fee?
A. Once an entry fee is charged and a bid placed, a user cannot change their mind and the bid fee cannot be refunded. If the auction is cancelled or postponed, the allocation of refunds are at the sole discretion of JeetLe. Your statutory rights are unaffected.
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Q. How do I know if my payment was processed successfully?
A. You will receive an e-mail to confirm that your bid and payment have been processed successfully. 
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Q. How much will the postage and packing be to receive items I win?
A. All postage and packing charges are to be paid by the winner.
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Q. Can JeetLe ship internationally?
A.  NO, only India residents are eligible to participate in JeetLe Reverse Auction.
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Q. If I decide I do not want the item, can I return it and get a refund of my entry fees?
A. Once a competition prize is received, it cannot be returned and no refund of entry fees will be given.

Q. What do I do if my product is faulty?
A. In the unlikely event of a fault within warranty, customers are to contact the manufacturer direct.
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Q. Can JeetLe repair or replace faulty items?
A. No. Any fault or damage claims (provided the item is within warranty) should be taken up with the manufacturer.
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Q. Where can I view the site terms and conditions?
A. Full terms and conditions can be found by following the Terms & Conditions link at the bottom of the JeetLe website.
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Q. Is my personal information confidential?
A. Yes. JeetLe Reverse Auction abides by Data Protection and is obliged to keep customers data confidential. JeetLe Reverse Auctions does not make information available to third parties without the explicit permission of the customer. However JeetLe may from time to time, with the user's permission contact them for marketing purposes.
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Q. Is it safe to use a credit/debit card on the site?
A. Yes. Secure third-party payment-processing provider (CCAveneue) is used to process all credit/debit card transactions. The third-party payment processors pages are encrypted SSL secure pages.
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Q. What happens if I have forgotten my password?
A. Click the "forgotten password" link on the site and you will be emailed a temporary login, sent to your registered e-mail address. You can then reset your password and continue using the site. If you still experience problems, refused entry or the system fails, please contact our helpdesk.
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Q. When I login, the page keeps on resetting itself without login happening. What?s going wrong?
A. Please check that cookies are enabled on your browser. This is a known and recognised problem with certain AOL browsers. If this continues, we suggest that the AOL browser is minimised and that you open the site once again in Internet Explorer, Safari, Firefox or another browser. If this problem persists, please contact our helpdesk.
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Q. What are Bid Points?
A. Bid Points is a loyalty scheme exclusive to JeetLe, allowing users to collect points for every online bid placed for which an entry fee was paid. Users can accumulate Bid Points which can then be used to pay for entry fees on future auctions. See "Bid Points" section of the site for more details and to see the values of the points earned and/or required to place bids
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Q. How else can I earn Bid Points?
A. From time to time JeetLe offers special promotions that enable you to receive Bid Points.
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Q. How can I spend Bid Points?
A. If you have sufficient points, you may use them to pay auction entry fees. This can be done by ticking the Pay With Bid Points option in the auction checkout basket.
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Q. Can I bid with Bid Points?
A. Yes, if you have sufficient Bid Points. If so, then the tick box for paying with Bid Points will be available to you.
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Q. Can I exchange Bid Points for cash?
A. No. Bid Points may not be exchanged for cash. They may only be used to pay for auction entry fees.
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Q. How can I contact JeetLe?
A. You will find our contact details by following the Contact Us link that always appears on the bottom of the site.
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Q. What can I do if I have a problem with my account?
A. If you encounter any problems with the site, please e-mail our customer support desk by using the Contact Us link shown on the site. We aim to respond to customer enquiries within 24 hours.
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How To Play
Deposit Scheme
14 Lakh Users
JeetLe Deals
Winners Testimonials
  • I have played many auction games online. But I find Jeetle interesting....
     -Mr.Harmandeep Singh

  • This is amazing web site who will give every one equal chance of winning. I am happy.....
     
    -Mr.Deepak Patel

  • At present, there is no other site in India, which can compete or match with JEETLE....
    -Mr.Krishna Murthy Gandla

Products Delivered

  • American Tourister Backpack to Mr. Jetu Pandey won on 19th April 2014.
  • Phillips Juicer Mixer to Mr. Anil Kumar won on 18th April 2014.
  • American Tourister Backpack to Mr. Rahul Shinde won on 16th April 2014.
  • Phillips shaver to Mr. Shantaram Sinari won on 15th April 2014.
  • Phillips Chopper to Mr. Sanjeev Kumar won on 13th April 2014.
  • Sony B-Series Walkman to Mr. Sanjeev kumar won on 10th April 2014.
  • Nokia X Dual Sim to Mr. Sanjeev kumar won on 8th April 2014.
  • VIP Skybag to Mr. ChandraShekhar G Bhandari won on 27th February 2014.
  • Nokia 105 to Mr. Mahesh Chaudhari won on 15th January 2014.

Products In Transit

  • American Tourister Backpack to Mr. Hitesh Goel won on 11th April 2014.
  • Nokia Bluetooth to Mr. Prafull Pandhare won on 3rd February 2014.
  • Nokia BH118 Bluetooh to Mr. Vinod L Gamit won on 18th April 2014.
  • Phillips Steam Iron to Mr. Deepak won on 5th April 2014.
  • VIP SkyBag to Mr. Krishnapavan Kancharla won on 15th February 2014.
  • Nokia 105 to Mr. Krishnapavan Kancharla won on 14th February 2014.
  • Samsung Galaxy S4 to Mr. Mukesh Sahu won on 6th February 2014.

Online Support
Online Support